{"xsrfToken":"BJFW-VUTX-7GMP-SL6I_1fabfee62104134a89aa0342b0544f4f6af14167_lout","branding":{"id":"5","key":"sunsupport","name":"SUN-Support ","portalBaseUrl":"/servicedesk/customer/portal/5","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/5/5","theme":{"headerBGColor":"#149e00","headerLinkColor":"#ffffff","headerLinkHoverColor":"#21c20a","headerLinkHoverBGColor":"#21c20a","headerBadgeColor":"#21c20a"}},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Welcome! You can raise a request for SUN Support using the options provided.","sharedPortalName":"SUN Support","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome! You can raise a request for SUN Support using the options provided.","sharedPortalName":"SUN Support","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","useDefaultBanner":true,"isBannerAvailable":false},"portal":{"id":"5","key":"sunsupport","projectId":11776,"serviceDeskId":5,"name":"SUN-Support ","description":"<p>Welcome! You can raise a request for SUN-Support using the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/5","onlyPortal":true,"reqTypes":[{"id":"64","name":"DocPortal Registration","descriptionHtml":"","callToAction":"DocPortal Registration","introHtml":"<p>Select this option to register for DocPortal (Only)</p>","icon":10716,"iconUrl":"https://syndigo.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10716","groups":[14],"key":""},{"id":"63","name":"MDM/PIM - Training Registration","descriptionHtml":"","callToAction":"MDM/PIM - Training Registration","introHtml":"<p>Select this option to register for MDM, CX360 and Ascend PIM solutions training</p>","icon":10872,"iconUrl":"https://syndigo.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10872","groups":[14],"key":""},{"id":"52","name":"Others","descriptionHtml":"","callToAction":"Others","introHtml":"<p>Don't see what you're looking for? Select this option and we'll help you out.</p>","icon":10721,"iconUrl":"https://syndigo.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10721","groups":[14],"key":""},{"id":"49","name":"Subscription","descriptionHtml":"","callToAction":"Subscription","introHtml":"<p>Select this option for queries related to Syndigo University annual subscriptions, order forms, training cost.</p>","icon":10871,"iconUrl":"https://syndigo.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10871","groups":[14],"key":""},{"id":"61","name":"Tenant Allocation","descriptionHtml":"","callToAction":"Tenant Allocation","introHtml":"<p>Select this option for training practice tenant request, training tenant extension, tenant allocation report, training tenant revoke access.</p>","icon":10872,"iconUrl":"https://syndigo.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10872","groups":[14],"key":""},{"id":"51","name":"Tenant Issues (Incident)","descriptionHtml":"","callToAction":"Tenant Issues (Incident)","introHtml":"<p>Select this option for all training tenant related issue's or complaints.</p>","icon":10842,"iconUrl":"https://syndigo.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10842","groups":[14],"key":""},{"id":"54","name":"Training Related Queries (Service Request)","descriptionHtml":"","callToAction":"Training Related Queries (Service Request)","introHtml":"<p>Select this option for learning portal or docportal login issue, queries related to learning journey, course catalogs, course completion certificates, certification paths and so on.</p>","icon":10701,"iconUrl":"https://syndigo.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10701","groups":[14],"key":""},{"id":"58","name":"CXH - Training Registration","descriptionHtml":"","callToAction":"CXH - Training Registration","introHtml":"<p>Select this option to register for CXH product offerings related trainings</p>","icon":10872,"iconUrl":"https://syndigo.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10872","groups":[],"key":""},{"id":"59","name":"DocPortal Registration","descriptionHtml":"","callToAction":"DocPortal Registration","introHtml":"<p>Select this option to register for DocPortal (Only)</p>","icon":10872,"iconUrl":"https://syndigo.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10872","groups":[],"key":""},{"id":"55","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10849,"iconUrl":"https://syndigo.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10849","groups":[],"key":""},{"id":"57","name":"MDM/PIM - Training Registration - Old","descriptionHtml":"","callToAction":"MDM/PIM - Training Registration - Old","introHtml":"<p>Select this option to register for MDM, CX360 and Ascend PIM solutions training</p>","icon":10872,"iconUrl":"https://syndigo.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10872","groups":[],"key":""},{"id":"53","name":"Onboarding","descriptionHtml":"","callToAction":"Onboarding","introHtml":"<p>Select this option for Syndigo University registration (please fill in the registration form <a href=\"https://syndigo.com/sun/registration/\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">https://syndigo.com/sun/registration/</a>), onboarding email not received, resend Microsoft invitation.</p>","icon":10863,"iconUrl":"https://syndigo.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10863","groups":[],"key":""}],"reqGroups":[{"id":14,"name":"General"}],"orderMapping":{"14":[63,64,49,61,51,54,52]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":5,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"SS","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false},"sharedPortal":{"name":"SUN Support","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":false,"kbLinkDomainURLs":[]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=syndigo","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"BJFW-VUTX-7GMP-SL6I_1fabfee62104134a89aa0342b0544f4f6af14167_lout","baseUrl":"https://syndigo.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","customerLoginEnabled":true,"maxAttachmentSize":"20971520","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"74a11c0c-f5cf-48ce-b321-26adb6c977b6","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","anonymousEnabled":true,"requestIntroEnabled":true}